What you need to do before going to Hospital!

For a planned hospital admission follow the steps below:

  • See your doctor, who will decide if it is necessary for you to be admitted.
  • Make sure you know how the account from your admitting doctor will be covered.
  • Choose which hospital you want to be admitted to.
  • Find out how we cover other healthcare professionals such as your anaesthetist.
  • Call us on 0860 002 107 to preauthorise your hospital admission at least 48 hours before you go in.
  • We will give you information about how we will pay for your hospital stay.
  • Please refer to the section on cover for medical emergencies for more information.
  • If you don't get authorisation for a planned hospital admission at least 48 hours beforehand, you will have to pay R5 000.

For more details on your Hospital Benefit check out the Benefit Brochure.

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